Frequently Asked Questions

Prices depend on the size of your home, its condition and the type of cleaning. Our free online estimate gives you an estimated price; the final price may vary if extra work is needed. For an exact price, book our $25 in-home assessment, fully deducted from your cleaning. Recurring plans get a discount based on frequency.

Yes. Recurring plans get a discount that depends on how often we clean: weekly visits get our biggest discount, followed by every two weeks and monthly. Ask for your plan price when you request your free estimate.

Our deep cleaning covers hard-to-reach and detailed areas, including baseboards, cabinet exteriors, appliances (optional interior), full bathroom scrubbing, dusting, and floor washing. You can request add-ons depending on your needs.

No. Many Ottawa homeowners provide safe access instructions. You're welcome to stay if you prefer, whatever works best for you.

Yes, we bring professional supplies and equipment. Eco-friendly products are available on request at no extra hassle.

Your satisfaction is 100% guaranteed. Tell us within 24 hours and we'll return to re-clean the areas in question, free of charge.

No long-term contract. You can change your frequency, skip a visit or pause your plan anytime. Just give us notice before your scheduled visit.

It depends on the size and condition of the home. Most deep cleans take a full morning or afternoon with a team. We'll give you a time estimate with your quote.

Regular cleaning maintains a clean home. Deep cleaning restores it, reaching the buildup and detailed areas that weekly cleaning doesn't cover.

Our move-out cleaning is built around what landlords, property managers and buyers check: kitchens, appliances, bathrooms, floors and the insides of cabinets and closets.

Often, yes. Tell us your moving and closing dates when you request your quote and we'll do our best to fit your timeline.

Yes. Tell us how to access your building (concierge, fob, door code or meeting us in the lobby) and any elevator or parking rules, and we'll plan around them.

Book once the trades have finished and the heavy debris is removed. That way the dust we remove stays gone.

Yes. We offer early-morning, evening and weekend cleaning so your team and customers are never disrupted.